Contact centre services
Assistance from a real person, no matter what time of day it is
Give your customers access to assistance from a live person – not a machine – even outside your regular business hours. We serve as an inbound contact centre offering guaranteed and reliable round-the-clock availability.
There are many facets to our superior quality:
- Each call is answered by a real person, not a pre-recorded menu
- Assistance is available in German, French, Italian and English
- Clients rate our service quality very highly in regular surveys
- Our employees pursue ongoing training to perfect their professional and language skills
- Your customers’ details and other information can be consulted in Mobi24’s CRM system for fast, expert support
Let Mobi24 take over customer support at the end of your business day. You’ll rest easy knowing your customers will be assisted even when you’re no longer in the office.