Assistance from a real person, no matter what time of day it is
Give your customers access to assistance from a live person – not a machine – even outside your regular business hours. We serve as an inbound contact centre offering guaranteed and reliable round-the-clock availability.
There are many facets to our superior quality:
- Each call is answered by a real person, not a pre-recorded menu
- Assistance is available in German, French, Italian and English
- Clients rate our service quality very highly in regular surveys
- Our employees pursue ongoing training to perfect their professional and language skills
- Your customers’ details and other information can be consulted in Mobi24’s CRM system for fast, expert support