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Welcome to Mobi24!

Mobi24 consists of two divisions:

For corporate customers: Our assistance services are intended for companies that themselves wish to support their customers around the clock in exceptional situations. Find out more about our services here.

For private customers: Our 24-hour contact centre is available to support private customers of La Mobilière at all times. You can reach us in an emergency on 00800 16 16 16 16 or +41 31 389 81 81. Further information about La Mobilière’s products and services can be found at mobiliar.ch.

Our services

Assistance services

Your customers can call on us 24 hours a day, 365 days a year.

Contact centre services

Thanks to Mobi24’s expert and efficient inbound contact centre, your customers will benefit from guaranteed, reliable availability and services round the clock.

Facts and figures

300 000 incoming customer calls per year

85 000 assistance cases per year

Supervision of Mobiliar's 2.1 million customers

24/7 support 365 days

About Mobi24