What’s the secret to success? | Mobi24 What’s the secret to success?

What’s the secret to success?

It’s all about having the right partner

As a business, you want to offer your customers maximum support, including round-the-clock availability, every day of the year. Mobi24 provides just that, serving as an assistance centre and inbound contact centre for your business. “We’re happy to help!” is not an empty phrase but a measurable principle exemplified in everything we do.

You don’t have to take our word for it – simply ask our clients. Surveys indicate that 89% of respondents are highly satisfied with Mobi24 services and a full 97% of respondents would recommend Mobi24 to others. Such stellar references speak volumes. 

A key component of Mobi24’s outstanding customer satisfaction is our exceptional network of select partners in Switzerland and abroad delivering first-rate services across the globe.

Vehicle assistance partners:

When selecting our vehicle assistance partners, we look for:

  • Staff training and expertise
  • Equipment and vehicle fleet
  • Friendliness
  • Fast response times
  • 24-hour availability

Home assistance partners
The carefully vetted tradesmen in our network are on hand to respond quickly as soon as an emergency, such as water damage, occurs at home. Reliability and 24-hour standby service are essential criteria for partnering with us.

Personal assistance partners
If an emergency occurs in Switzerland or abroad, Mobi24 works closely with specialists and partners to organise swift, efficient assistance. Our partners include medical service providers such as ambulance companies, Swiss Air Rescue, and local hospitals and doctors. We also work with airlines, specialist travel agencies, hotels and car rental companies to ensure comprehensive coverage.

If you share our quality standards and are interested in partnering with Mobi24, please do not hesitate to contact us.

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